Effective Date: May 21, 2026
Last Updated: May 21, 2026
Halogen AI, Inc. ("Halogen AI," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from our business customers and their authorized users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect information when you use Halogen Presence™, our Answer Engine Optimization (AEO) platform, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Halogen Presence™ helps businesses measure and improve how their brand is described and cited within the responses of generative AI assistants. To provide the Services, we collect certain information from you and your authorized users, transmit certain information to third-party AI providers and other service providers, and, at your direction, publish content to platforms you connect. This Privacy Policy explains those practices.
This Privacy Policy should be read together with our Terms of Service, Data Processing Addendum, and Cookie Policy.
We collect the following categories of personal information that you provide to us:
When you use our Services, we automatically collect:
In the course of providing the Services, we generate and store information about your brand's presence in AI-assistant answers, including visibility results, citation and source data, sentiment analyses, audit results and scores, and AI-generated content drafts. This information is derived from your Platform Inputs together with responses from third-party AI providers and publicly available web sources.
We use the collected information for the following purposes:
To deliver the core functionality of the Services, we transmit certain Platform Inputs — such as your tracked prompts, brand and competitor names, and related context — to third-party generative AI providers, currently Anthropic (Claude), OpenAI (GPT models), and Google (Gemini). These providers process that information to generate the answers and signals we measure.
Your use of these AI providers through the Services is also subject to those providers' own terms and privacy policies. Whether information transmitted to an AI provider is retained or used to improve or train that provider's models is determined by that provider's own policies and by our configuration with them; we encourage you to review the applicable AI provider's privacy policy and terms for details. We ask that you do not submit personal information that is not necessary for the Services.
We also retrieve and analyze publicly available content from websites you submit for audit or tracking. You are responsible for ensuring you are authorized to have those websites accessed and analyzed.
We share information with trusted third-party service providers who assist us in operating the Services. These currently include:
These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. A current list of our subprocessors is maintained in connection with our Data Processing Addendum.
Where you connect a third-party content management or publishing platform (such as WordPress, WordPress.com, or Wix) and direct us to publish content, we transmit that content and the necessary credentials to the connected platform to fulfill your request. Your use of those platforms is governed by their own terms and privacy policies.
We may disclose your information if required to do so by law or in response to court orders, subpoenas, or other legal processes; requests from government authorities or law enforcement; or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We may share your information for any other purpose with your explicit consent.
We do not sell your personal information for money. To the extent any disclosures described above constitute "sharing" or "selling" under applicable U.S. state privacy laws, you may exercise the opt-out rights described in Section 9.
For customers in the European Economic Area, we process personal data based on the following legal grounds:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
After the retention period, we will securely delete or anonymize your personal information.
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
If you are located in the EEA, you have the following rights: access, rectification, erasure, restriction of processing, data portability, objection to processing based on legitimate interests, and the right to withdraw consent where processing is based on consent.
Canadian residents have rights under PIPEDA and applicable provincial laws, including the right to access and correct personal information.
To exercise any of these rights, please contact us at privacy@halo-gen.ai. We will respond to your request within the timeframe required by applicable law (generally within 30 days). Where you are an authorized user of a business customer, we may direct your request to that customer, who controls the relevant data.
We operate primarily from the United States and store the data underlying the Services in the United States. However, because the Services rely on third-party AI providers and other service providers, certain information — including Platform Inputs transmitted to AI providers — may be processed in, or transmitted to, jurisdictions outside the United States and Canada, including jurisdictions whose data protection laws may differ from those in your own.
Where we transfer personal data internationally, we rely on appropriate safeguards as required by applicable law, which may include Standard Contractual Clauses or the data-transfer mechanisms maintained by our service providers. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to and processed in the United States and potentially other jurisdictions.
We and our service providers use cookies and similar technologies to operate, secure, and analyze the Services, including Google Analytics for usage analytics. You can manage cookies and tracking technologies through your browser settings. For more detail, see our Cookie Policy. Our Services do not currently respond to "Do Not Track" signals from web browsers.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website, updating the "Last Updated" date, and, for material changes, sending notification to your registered email address. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Halogen AI, Inc.
1545 NE 90th St, Seattle, WA 98115
Email: privacy@halo-gen.ai
For EU/EEA residents, you also have the right to lodge a complaint with your local supervisory authority.
This section applies to California residents and supplements the information in this Privacy Policy.
In the past 12 months, we have collected the categories of personal information described in Section 2 of this Privacy Policy.
To opt out of the sharing of your personal information, you may adjust your browser settings to reject cookies, use Global Privacy Control (GPC) signals where supported, or contact us at privacy@halo-gen.ai.
We do not collect or process sensitive personal information as defined under the CPRA for the purpose of inferring characteristics about you.
Acknowledgment: By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.